Please select your question from the list below.
Q: I need help reading my invoice.
A: View this example of a
Customer Invoice. If you need further assistance, please
contact us.
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Q: I just received my equipment rental invoice and the price has increased. Why?
A: When your current contract period expires, your Neopost account automatically goes into a yearly renewal period that is billed based upon usage. This price depends upon the type of equipment you are renting and the amount of postage that you use. For further information, please
contact us.
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Q: What is your cancellation policy?
A:
This will depend on the lease or rental agreement that was signed at the time of the sale. Please
contact us.
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Q: Can I pay for my invoice with a credit card?
A:
Yes, you may pay by phone using your credit card. We accept Visa, MasterCard, American Express, Discover Card and Diner’s Club. Our Customer Service Department will be happy to process your payment for you. Please
contact us.
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